Privacy policy
What we collect
- Your name, phone number and email address
- The address where the work is needed
- Details and photos of the electrical problem you choose to send
- Payment status (card details are handled by our payment provider, not stored by us)
- Website usage data, only if you accept analytics cookies
Why we use it
- To arrange, carry out and follow up your booking (performance of a contract)
- To take payment and keep financial records (legal obligation)
- To keep job and certification records (legal obligation and legitimate interests)
- To send marketing, only if you have opted in (consent)
Who we share it with
- Our payment provider, to process payments - Our email provider, to send confirmations - Our job management system, to schedule and manage work - The electrician attending your job We never sell your information.
How long we keep it
Booking and certification records are kept for as long as needed for legal, insurance and warranty purposes. Photos you upload are kept with the job record.